FAQ
1. Can you customize the product?
Yes, we can customize any products according to customer's
requirements.
2. Which payment terms are you doing?
L/C, T/T, (100% payment in advance.)
3. Which shipment is available?
By sea, by air, by express or as your requirement.
4. Are you a factory or trading company?
We are a factory which specialized in produce dehumidifier about
13years.
5. How long is the warranty period for the product?
We provide 1-year warranty for our products.
6. Do you accept OEM or ODM?
Yes, we do. We sincerely welcomed.
7. Can I buy 1 or 2 pieces of samples for testing before bulk
order?
Yes, we are pleased to send you samples for the quality and
performance test.
8.What about the delivery date?
If we have free stocks of the item you need, it can be sent within
1 week after receiving deposit or 100% payment into our bank
account.If we don't have free stock, the delivery date can be
different for different products. Generally speaking, it will take
35 to 45days.
9.OEM/ODM Service introduction
Our company can provide OEM and ODM services, in the
dehumidification volume in line with quality certification, can
provide logo, brand, color customization, personalized carton
design, and pattern design, but also welcome the provision of
technology, cooperation in the processing of finished products. OEM
buyers are required to provide logo and brand documents, color card
standards, carton, and pattern design documents, instructions for
translation documents and so on. ODM needs to provide sample
drawings, special requirements of documents, protocol documents and
so on.
10.Quality control:
Quality Management department has incoming inspection team, process
inspection team and finished product inspection group, a total of
more than 20 people.2011 First passed ISO9001:2015 Quality
Management System certification, 2014 review, 2018 all the
subsidiaries and parent companies passed it,2018 subsidiaries and
parent companies also through the OHSAS 18,001:2007 Occupational
Health certification and ISO14001:2015 Environmental Management
system certification. Products have China CCC certification, the
European Union CE certification, Germany GS certification, the
United States ETL certification, ROHS environmental certification
and so on.
Waterproof, mainly to prevent water from permeating the floor or
walls of the room.Basement waterproof, the key is to choose good
waterproof materials in the early decoration, and pay attention to
the quality assurance of construction, from the external wall,
internal wall to the ground, waterproof treatment in all
directions, to avoid water penetration.
In fact, waterproof is not equal to moistureproof, basement
humidity is more important because the moisture of the ambient air
is too high, moistureproof is mainly aimed at the air humidity.
The water evaporates into the air, which increases the humidity.The
ventilation system of the basement is generally poor, and there is
no sunshine, so the moisture stays in the basement and continues to
increase, leading to the high relative humidity of the space.Under
the action of the moisture pressure for a long time, it will lead
to the foaming of the waterproof coating layer, falling off,
causing structural damage and aggravating the humidity of the
space.
